• All purchases are paid in full at the time of booking.
• All sales are final and not eligible for return or refund.
• All appointments require 24 hr notice to cancel or reschedule. Failure to adhere to the stated time frame may result in the booking being considered forfeited, and you will be charged the full amount. We will happily reschedule your appointment if you contact us with 24 hr notice.
• If you need to cancel a pre-purchased package(s), you won’t receive a refund but you will have a credit for the full amount you paid in your account provided you adhere to the cancellation policy.
• All our services at Milele Body Treatment Spa are specialty services. This means that we have reserved time in our schedule exclusively for you. Keeping time is therefore crucial. Please be courteous and contact us if you’re unable to make it on time.
• If you are 15 min late or more for your appointment, you may be asked to reschedule your appointment. This is because being late can disrupt the schedule of other patients and providers.
• A single session or packages are purchased for use at Milele Body Treatment Spa, not for the individual service provider though we make every effort to accommodate your preference with provider of your choice.
• Should a service provider leave Milele Body Treatment of be unavailable, any remaining purchased package(s) will NOT be refunded. Instead, we will schedule your session with another service provider or reschedule the service with your initial preferred provider upon their return.
• All service (s), package(s) purchased by a client must be used by the purchaser and cannot be transferred to a different individual. This is because health information is collected at the initial booking to determine if a client is eligible for our services.
• We value our clients and would want you to remain safe, especially in the event of severe weather. Milele Body Treatment Spa honors Delaware state weather closings.
• If the weather appears questionable where you are or is forecasted to be a bit tricky, please make sure to allow yourself enough time to complete your drive to Milele Body Treatment Spa.
• If you are not comfortable driving in those types of conditions, please be sure to call us. We will happily reschedule your appointment. Please contact us with 24 hr notice. 

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